FAQ

How do I type just one line break in the editor
When using our rich text editor, by default it will put in two line breaks. To do a single line break press Shift-Enter.
Wed, 18 Jan, 2023 at 9:36 AM
Way to access and download all the photos that have been uploaded and store them
Here are the few work around that can help in this.  Download photos individually: The simplest way to download photos from ServiceBox is to open each pho...
Wed, 29 Mar, 2023 at 4:27 AM
How to log in on the mobile app
When logging in to the mobile app Here are the following steps:- On the first page, where its asked about domain name, please write the first part of the...
Wed, 5 Apr, 2023 at 9:41 AM
Why do I get "Account not found" when logging into the mobile app
When the screen shows the error "Account not found", it indicates the domain name entered is not correct. Domain name is supposed to be the first...
Tue, 4 Apr, 2023 at 6:31 PM
How many hours of training do you think it will take to have everyone trained and ready to use ServiceBox?
One of the most common questions we get from our clients is how long it will take to train their team on ServiceBox. The answer to this question varies depe...
Thu, 4 May, 2023 at 4:40 PM
Why does the discount amount appear to be off by a couple cents?
When a discount is applied to an invoice, it is applied to each line individually and rounded to the nearest cent and then summed up to a total. The reason ...
Thu, 11 May, 2023 at 11:58 AM
Unable to Log In to ServiceBox ?
Summary: Are you facing difficulties logging in to ServiceBox? It can be frustrating when you're unable to access your account, we've compiled a com...
Wed, 14 Feb, 2024 at 5:21 PM
Enhanced Global Search Feature
Streamlined Search Experience: Finding Information with Ease: With this update, users can expect a streamlined and more intuitive search experience, ...
Fri, 5 Apr, 2024 at 7:43 PM