Support Documents

To reset your password, simply use the 'I forgot my password!' link at the bottom of the login page, in blue print.  The window below appears.  Ent...

Do you get pop-ups asking about your location? Want to change your location settings? These simple steps will show you how to update your settings in Google...

When a customer pays your company through ServiceBox Payments, when can you expect that money to enter your bank account?  The short answer is that new c...

If you are on a computer and checking the Map, it will show the location of the ip address that your computer is using. This may not reflect your actual lo...

Our payment is due for ServiceBox, currently we pay for our ServiceBox Plan annually but we want to change to a monthly plan.  How can we do this? To ch...

What are the Technicial Requirements for using ServiceBox? ServiceBox is a web based software and can be accessed with any web enabled device.   Deskt...

If you are providing a support ticket to support and you need to take a snap shot of what you see on the screen you can take a screen shot and attach the im...

Summary We have had a few users over the years ask us how can we view our ServiceBox calendar in another calendar, this document explains how to do this.  ...

You may have added an item under "Materials" that you want to delete, but can't. (below). If this is happening to you, do an export of your it...

We rely on the device you are using to tell the app what is the user's current location. As such we are at the mercy of permission settings, the amount ...