User Guides

Setting Up Portal Payments - User Guide
Summary ServiceBox has a number of options when it comes to taking payments from Customers, this document will explain the ServiceBox Portal Payments and h...
Wed, 2 Aug, 2023 at 5:45 PM
Adding New Checklists - User Guide
To produce a Checklist of your own, you do the following: Hover your mouse over the down arrow beside your logged in name on the top right-hand side of t...
Tue, 6 Feb, 2024 at 12:41 AM
PriceBooks - User Guide: Custom Pricing for a Customer
Summary We have found that there has been a need for customers to be able to have different prices for items in ServiceBox.  We have developed a feature...
Mon, 12 Feb, 2024 at 2:05 AM
Creating New Users - User Guide
These are the steps to follow when creating a new user inside of ServiceBox.  By default there is 2 primary role types Administrators and Basic Users.  Admi...
Mon, 8 Apr, 2024 at 10:22 AM
How Sales Taxes Work in ServiceBox - User Guide
Summary In ServiceBox, sales tax pertains to the tax applied to taxable line items on invoices. The platform allows users to create individual sales taxes ...
Mon, 12 Feb, 2024 at 2:26 AM
Scheduling User Groups - User Guide
Introduction Efficiently managing employee schedules is essential for any company's smooth operation. ServiceBox offers a user-friendly feature that al...
Tue, 13 Feb, 2024 at 5:25 AM
Applying Discounts to Quotes and Invoices - User Guide
Summary: Offering a Discount on a service is a way to quickly draw in potential customers. When a customer hears  that they can save some money on the servi...
Fri, 5 Aug, 2022 at 10:00 AM
Alternative Email Templates - User Guide
Summary  Ever need to send out different kinds of emails to customers for quotes, work orders and invoices.  You can now send out email templates through o...
Wed, 26 Jul, 2023 at 12:46 PM
How to Use Multi-Location Efficiently
Summary: In the present business landscape, numerous companies operate from a central office and have multiple smaller or satellite offices spread across v...
Fri, 4 Aug, 2023 at 12:44 PM
Activating and Utilizing SMS Messaging Add-Ons in ServiceBox
Introduction This article provides a step-by-step guide on how to activate SMS messaging add-ons in ServiceBox, detailing the process of selecting a plan, ...
Thu, 15 Feb, 2024 at 8:43 AM