User Guide

QuickBooks Desktop - Error connecting to Accounting - Could Not Start QuickBooks.
This can be the result of a corrupt installation of QuickBooks Desktop. Please try re-installing QuickBooks to see if it clears up the error. NOTE: Unin...
Tue, 18 May, 2021 at 8:40 AM
QuickBooks Desktop- Can I convert from QuickBooks Desktop to QuickBooks Online ?
Yes you can convert from QuickBooks Desktop  to QuickBooks Online without any hassle. Once you are done with converting to QuickBooks Online you might wann...
Tue, 6 Feb, 2024 at 11:29 AM
QuickBooks Desktop - Customer, Job Site or Work Order linked to ServiceBox customer 'X' was not found in QuickBooks. May have been deleted or deactivated. Please unlink in ServiceBox and retry connector to relink or recreate.
This error message happens when an invoice is being downloaded from ServiceBox to QuickBooks Desktop and the QuickBooks customer record that is linked to th...
Wed, 12 Jan, 2022 at 9:14 AM
QuickBooks Desktop- Error message- Their is invalid reference to QuickBooks Item Sales Tax "" in the invoice. QuickBooks Error message: Transaction Sales Tax is currently disabled by Preferences. .
This error message appears to be coming from your QuickBooks because the Sales Tax feature is not turned on in QuickBooks Desktop to resolve this error ple...
Wed, 25 Jan, 2023 at 12:15 PM
Copy Accounting Connector Messages to Your Clipboard
Summary ServiceBox has introduced a new feature called "Copy Accounting Connector Messages to Clipboard" to enhance the customer experience for A...
Mon, 24 Jul, 2023 at 9:47 AM
Linking Entities in the Accounting Connector - QuickBooks Desktop & Sage 50
Summary: When error messages occur during a sync process, it can be difficult for users to identify and handle the relevant entities involved. ServiceBox u...
Mon, 24 Jul, 2023 at 9:39 AM
Introducing "Feature List" Within the Accounting Connector Program
Summary: In this article, we'll talk about the latest improvement to the Accounting Connector Program, for QuickBooks Desktop and Sage. This new featur...
Mon, 24 Jul, 2023 at 9:31 AM
New Accounting Connector Feature: Quick Access to Help Articles
Summary: In this review we'll talk about the latest improvement to the Accounting Connector Program for QuickBooks Online, QuickBooks Desktop and Sage....
Mon, 24 Jul, 2023 at 9:35 AM
Can't open QuickBooks. QuickBooks already has a company file open.
If you get this message when trying to install the Accounting Connector do the following. Close QuickBooks Open the task manager and end task on any...
Mon, 24 Jul, 2023 at 12:25 PM
Setting Statuses for Paid Invoices in the Accounting Connector: Quickbooks Desktop
Introduction: ServiceBox has introduced a new feature that allows users to set specific statuses for paid invoices. With this feature, you can now set a...
Mon, 14 Aug, 2023 at 1:33 AM