User Guides

Creating and Managing Your Quotes - User Guide
Summary Quotes allow you to provide details of work with a price to your customers for jobs.  Quotes can then easily be turned into a work order once the j...
Fri, 1 Dec, 2023 at 9:09 AM
Generating a New Quote From an Existing Quote - User Guide
Summary There may be the case where you want to copy the details and pricing of an existing Quote to generate a new Quote for a customer.  There is an opti...
Sun, 14 Aug, 2022 at 8:03 AM
Using Inventory Items Within a Quote - User Guide
Summary This document explains how a user will be able to use Inventory items inside of a quote.  Please ensure you have Inventory enabled in your ServiceB...
Sun, 14 Aug, 2022 at 8:04 AM
How To Use Quote Templates - User Guide
Summary:   The Quote Template feature allows you to create a small library of specific items that can be quickly selected from dropdown menus for easy quot...
Tue, 9 Apr, 2024 at 11:42 AM
Deleting Quote Items using Export/Import
Summary: This document explains how a user will be able to delete Quote Items using Export/Import process. Deleting Quote Items: 1. Log in to ServiceBox ...
Tue, 11 Jul, 2023 at 3:55 PM
Using "Quotes" to create Service Agreements
Summary: Often our customers asks if ServiceBox produces Service Agreements.  What service box really does, as per original programming, was to setup and e...
Fri, 1 Dec, 2023 at 1:07 PM
A Guide to Deactivating Quote and Invoice Categories in ServiceBox
Summary In this article, we're excited to introduce a new feature in ServiceBox that allows you to deactivate Invoice or Quote categories. This feature ...
Sun, 19 Nov, 2023 at 4:07 PM
New Quote Approval Feature - Display Item Name and Long Description
Summary At ServiceBox, we prioritize continuous software enhancement driven by valuable feedback from our customers. Previously, users had the option to...
Sat, 18 Nov, 2023 at 5:09 PM
Navigating Quote Visibility and Search Efficiency in ServiceBox: Understanding Quote Statuses and Customizing Expiry for Enhanced Management
Summary In recent reports from our customers, concerns were raised regarding issues with quote visibility and search functionality within the ServiceBox pl...
Mon, 11 Mar, 2024 at 10:16 AM