Support Documents

Configuration 4

• Sage - Accounting Connector
• Sage 50- Payment Options
• Sage 50 Canada - Unable to open company file
• Setup Sage Accounting Connector

User Guide 21

• Sage - Why did the Invoice not transfer to Accounting when Job Site did?
• Sage - Error when opening Accounting Connector - The company file cannot be opened because it's version (xx.xx.x.x) is not compatable
• Sage - Unhandled exception has occurred in your application
• Sage - Accounting connector error Version mismatch
• Sage - Message: "Invoice Not Found for Customer" or "Could not find customer for ..."

View all 21

FAQ 5

• Error Message on Sync when using Sage Drive - FAQ 0017
• How to find your company Sage 50 file - FAQ 0033
• FAQ - Sage 50 Remote Data Access (Sage Drive)
• Error Message: You are attempting to run the connector against a Sage file other than the last opened file. This is not valid. Please make sure the file set up in Settings is the file you want to sync to.
• Addressing Sync Issues with Older Versions of the Connector and Sage in ServiceBox