Introduction
In response to recent updates and queries from our users regarding the "Remember Me" checkbox feature, we have prepared this helpdesk article. The aim is to clarify the changes, explain the functionality, and address common concerns. This update is part of our commitment to enhance user experience and security.
What Has Changed?
Previously, users encountered a "Remember Me" checkbox upon logging into our system, which, when checked, allowed them to remain logged in for a continuous period, typically up to two weeks. This feature was misunderstood to save usernames and passwords directly, which it never did. Those credentials are, and have always been, stored within the user's browser data (e.g., Chrome, Edge).
In the latest system update, we have removed the "Remember Me" checkbox. This decision was made to streamline the login process and ensure a more intuitive experience for all users.
How Does the New Feature Work?
The functionality previously offered by the "Remember Me" checkbox has now been made a default setting for all users. This means:
- Automatic Extended Sessions: Once logged in, users will not be required to log in again for two weeks, unless they manually log out.
- Seamless User Experience: Eliminating the checkbox simplifies the login process, removing one extra step for users.
- Backend Settings: This change has been implemented in the backend, requiring no action from the user's side.
What You Need to Know
- Usernames and Passwords: These are stored by your browser, not the "Remember Me" feature. The storage and management of these credentials can be controlled through your browser settings or extensions.
- Session Duration: The automatic log-out will occur only after two weeks of inactivity or if you manually log out.
- Logging Out: If you log out and then access the system again, you will be prompted to log in, as your session was cleared upon logging out.
FAQs
1. Will my username and password be saved automatically now?
No, the system does not save your username and password. Browser settings or extensions manage the saving of login credentials.
2. What if I don’t want to stay logged in for two weeks?
If you prefer not to remain logged in, you can manually log out after each session. This will clear your active session, requiring a login upon your next visit.
3. How does this affect security?
This change does not compromise security. Users are encouraged to follow best practices for password management and to log out when accessing the system from shared or public devices.
Conclusion
We believe these updates will make your interaction with our system more efficient and user-friendly. Should you have any questions or require further clarification, please don’t hesitate to reach out to our support team.
Thank you for your attention to this update. We're here to assist you with any concerns or feedback you might have.